DotSphere Work Manager

Our flagship product, DotSphere Work Manager Case Management, is an ECM/ BPM Accelerator, which enables customers to build business processes more efficiently, reducing the risk and implementation time of a BPM solution by 70-80%. This can be delivered directly or via our Cloud offering, allowing flexible licensing and faster expansion for those busy Business periods or faster geographical growth.

DotSphere Industry Accelerator

DotSphere has industry accelerator templates that allow a more effective use of pre-defined artefacts from the Insurance and Banking industry, these include:

These templates allow a significant saving in the time for deployment with a standard departmental rollout taking as little as 3 to 6 months to design and deliver.

DotSphere Federation Layers for Content (ECM) and Business Process Tools (BPM)

DotSphere has a federation layer made up of two component parts, which allow the Case Manager to collaborate with any industry recognised ECM or BPM products seamlessly. The power of these is best seen when a company acquires another and they need the Business to have access to all forms of Content and both parties’ Business Processes. These layers allow the customer to “plug in” the content so the Business user has access to both in a secure fashion.

Another strong ROI is seen when companies are being pushed to upgrade or told certain BPM and ECM products are not compatible. These issues can be removed by using these layers and allowing DotSphere to control the conversation between these tools and even enhance their functionality should it be lacking

NOTE: The longer term migration of data to the chosen platform can then facilitated in the background using AWPL’s Migration Framework and Services.

Understanding You Future Needs

AWPL has always been at the front edge of technology with its DotSphere Case Management tools being in its 9th year and 5th release. We have also seen a strong shift in the need for our Customers to utilise the Internet and the ability to expand quickly using Cloud technology.

Treat Customer Fairly (TCF)

The Financial Marketplace has a need for stronger Compliance, so we have developed a Treat Customer Fairly solution to allow our customer to proliferate fair dealing throughout their organisation via the DotSphere Case Manager. This not only controls conversations, but allows future analysis to allow a better service to your customers.

Collaboration of the Social Enterprise

In this fast moving world we see Social Media as a key route to market, with such companies as Dell already having their workforce trained and working with Social Media becoming their best route to market in terms of speed and cost. At AWPL we are working with a collaboration of key partners to ensure you get the most out of this new world technology, bringing the power and speed of Social Media conversation and networking into the world of ECM and Business Intelligence. We allow you a look at how the Social Media world sees you and your competition. We also allow you a look at how your internal staff and customer communication can both drive your products and services, as well form strong collaborative groups for a more efficient and informed workforce and customer base. This loyalty is the new way to sell and ensure you are in tune with your marketplace.